PRIVACY POLICY

This Privacy Policy defines the rules for collecting, processing, and using personal data obtained from you by the online store bikestacja.pl, operated at www.bikestacja.pl (hereinafter referred to as the “Website”) by BIKESTACJA S.C. ŁUKASZ RYŻ, RAFAŁ IWAN, with its registered office at: Spacerowa 14, 59-700 Bolesławiec, Poland (hereinafter referred to as the “Online Store”).

The Online Store makes every effort to ensure respect for your privacy and protection of the personal information provided while using the Website and making purchases within the store, and for this purpose undertakes all necessary actions.

What data does the Online Store collect automatically while using the Website?

The Online Store does not automatically collect any data except for the data contained in the files referred to below during the use of the Website.

Cookies are small text files sent by the Online Store and stored on your computer, containing certain information related to your use of the Website and the Online Store. Cookies used by the Online Store may be temporary or permanent. Temporary cookies are deleted when the browser is closed, while permanent cookies are stored even after you stop using the Website and are used to store information such as your password or login, which speeds up and facilitates the use of the Website.

Within the Website, the following types of cookies are used:

• cookies enabling the use of services available within the Website, e.g. authentication cookies used for services requiring authentication within the Website,
• “performance” cookies enabling the collection of information on how users use the Website pages,
• “functional” cookies enabling the “remembering” of user-selected settings and personalization of the user interface.

The Online Store uses the cookies listed below for the following purposes:

• maintaining the user session of the Website (after logging in), thanks to which the user does not have to re-enter login and password on every subpage of the Website,
• adapting the content of the Website pages to user preferences and optimizing the use of the Website pages; in particular, these files allow recognizing the user’s device and appropriately displaying the website tailored to individual needs,
• creating statistics that help understand how users use the Website pages, which enables improving their structure and content.

In many cases, software used for browsing websites (internet browser) by default allows cookies to be stored on the user’s end device. Users may change cookie settings at any time. These settings can be changed in particular in such a way as to block the automatic handling of cookies in browser settings or inform about each placement of cookies on the user’s device. Detailed information about the possibilities and methods of handling cookies is available in the software (internet browser) settings. The Online Store informs that restrictions on the use of cookies may affect some functionalities available on the Website pages. More information about cookies is available in the “Help” section in the browser menu.

In addition to cookies, the Online Store may also collect data usually gathered by internet system administrators within so-called logs or log files. Information contained in logs may include, among others, your IP address, type of platform and browser, internet provider, and the address of the page from which you entered the Website.

Some subpages within the Website and other means of communication with you may contain so-called “web beacons” (electronic images). Web beacons allow obtaining information such as the IP address of the computer on which the page containing the web beacon was loaded, the URL number of the page, page loading time, browser type, as well as information contained in cookies, in order to assess the effectiveness of advertisements. These data will be archived and used for statistical analysis and assessment of global Website user traffic. These data will not be combined with personal data provided by you.

What data does the Online Store collect during registration and purchases?

The Online Store will collect the following personal data from you through the Website and other forms of communication in the case of purchases and registration on the Website:

• surname and first name,
• permanent residence address,
• correspondence address, if different from the permanent residence address,
• e-mail address,
• phone number.

Providing the above data is voluntary but necessary for registration and purchase within the Website.

You have the right to access the content of your personal data and the right to correct it. To exercise this right, please use the options available within your account or contact the e-mail address provided below.

Google Analytics

The Operator uses statistical analysis of website traffic through Google Analytics (Google Inc. based in the USA). The Operator does not transfer personal data to the provider of this service, only anonymized information. The service is based on the use of cookies on the user’s end device. Regarding information about user preferences collected by the Google advertising network, the user may review and edit information resulting from cookies using the tool: https://www.google.com/ads/preferences/

Online Store Marketing

If you have given your consent (newsletter subscription), the e-mail address provided by you will be used for marketing purposes related to the Online Store’s own products. Consent may be withdrawn at any time.

Sharing Information

For the purpose of fulfilling the contract, the Online Store may share collected data with partners, including those through whom the store fulfills its obligations, such as courier companies, payment system operators, online chat solution providers, or companies handling complaints. In such cases, the amount of transferred data is limited to the required minimum.

Additionally, information provided by you may be made available to competent public authorities if required by applicable law.

The credit institutions through which the Online Store conducts credit assessment/scoring procedures are Credit Agricole Bank Polska S.A. and Santander Consumer Bank S.A.

Technical Measures and Your Obligations

The Online Store makes every possible effort to secure your data and protect it against actions of third parties.

However, the measures undertaken by us may prove insufficient if you do not follow security rules yourself. In particular, you must keep your login and password for the Website confidential and not disclose them to third parties. Please remember that the Online Store will never ask you to provide them, except during logging into the Website. In order to prevent unauthorized persons from using your account, please log out after finishing the use of the Website.

How can you exercise your rights?

You may view and edit your data at any time within the Website after logging in using your e-mail address and password. If you forget your password or experience other login issues, please contact us at the e-mail address provided below.

You have the right to request information about the content of data stored about you, as well as the right to request changes, blocking, or deletion of data, and the right to correct errors, supplement, or update your data. You may also object to the processing of your personal data for marketing purposes. For this purpose, please contact us at the e-mail address provided below.

“Rate Later” Function

The store provides the possibility to rate the store after placing an order through the “Rate Later” function by giving consent with the following content: “Yes, I would like to use the ‘Rate Later’ option. Please ask Trusted Shops to remind me about the possibility of leaving a review via e-mail sent to me after a few days.” If explicit consent is received for sending the reminder, your e-mail address will be transferred via the Trusted Shops review system to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.pl). The purpose of transferring the address is to send a reminder after a specified period regarding the possibility of adding a review about the service. This consent may be withdrawn at any time with future effect (e.g. by sending a message to: serwis@trustedshops.pl).

Other Websites

The Website may periodically contain links to other websites. Such websites operate independently from the Website and are not supervised in any way by the Online Store. These websites may have their own privacy policies, which we recommend reviewing. The Online Store is not responsible for data handling practices within these websites.

Hosting

The Website is hosted (technically maintained) on the operator’s servers: jchost.pl

Hosting company registration data:
JCHost.pl Marcin Ćwiertnia
ul. Wspólna 11, 32-085 Modlniczka, Poland
Phone: (+48) 12 350-55-00
NIP: 5130232935
REGON: 122614740

At https://jchost.pl/ you can learn more about hosting and review the hosting company’s privacy policy.

The hosting company:

• uses measures protecting against data loss (e.g. disk arrays, regular backups),
• uses adequate protection measures for data processing locations against fire (e.g. special fire extinguishing systems),
• uses adequate protection measures for processing systems against sudden power failure (e.g. dual power supply paths, generators, UPS systems),
• uses physical access protection measures for data processing locations (e.g. access control, monitoring),
• uses measures ensuring appropriate environmental conditions for servers as elements of the data processing system (e.g. environmental condition control, specialist air conditioning systems),
• uses organizational solutions ensuring the highest possible level of protection and confidentiality (training, internal regulations, password policies, etc.), and has appointed a Data Protection Officer.

To ensure technical reliability, the hosting company maintains server-level logs. The following may be recorded:

• resources identified by URL (addresses of requested resources – pages, files),
• time of request arrival,
• time of response sending,
• client station name – identification performed via the HTTP protocol,
• information about errors occurring during HTTP transaction execution,
• URL address of the page previously visited by the user (referer link) – if access to the Service occurred through a link,
• information about the user’s browser,
• information about the IP address,
• diagnostic information related to the process of independently ordering services through forms on the website,
• information related to handling e-mail correspondence directed to and sent by the Operator.

Questions and Objections

Questions and objections regarding this Privacy Policy may be directed to:

sklep@fitwheels.eu